Terms of Service

Last Updated: July 2026

Welcome to Mattrezzz. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

1. About Us

Mattrezzz is an Australian online retailer supplying mattresses and related bedroom products with delivery throughout Sydney and surrounding areas.

2. Orders

All orders are subject to acceptance and product availability.

We reserve the right to:

• Refuse or cancel any order.

• Limit quantities purchased.

• Correct pricing or product description errors.

• Cancel orders affected by pricing or technical errors.

If your order is cancelled after payment has been received, you will receive a full refund.

3. Pricing

All prices are displayed in Australian Dollars (AUD) and include GST where applicable.

Prices may change without notice.

4. Payments

We accept secure payments through approved payment providers available at checkout.

Orders will not be dispatched until payment has been successfully received.

5. Delivery

We deliver throughout Sydney and selected surrounding areas.

Estimated delivery times are provided as a guide only and may vary due to factors outside our control, including courier delays, weather, or public holidays.

Please ensure someone is available to receive your order where required.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy and your rights under the Australian Consumer Law.

7. Product Information

We aim to ensure all product descriptions, images, and specifications are accurate. However:

• Colours may vary slightly depending on your device.

• Measurements may vary within standard manufacturing tolerances.

• Product images are for illustration purposes only.

We reserve the right to update product information without notice.

8. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law.

Where required by law, you are entitled to a repair, replacement, or refund for goods that fail to meet the consumer guarantees.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and branding, is the property of Mattrezzz or its licensors and may not be copied, reproduced, or used without prior written permission.

10. Website Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with website security.

• Upload malicious software or harmful code.

• Copy or scrape website content without permission.

11. Limitation of Liability

To the maximum extent permitted by law, Mattrezzz is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

Our total liability is limited to the amount paid for the relevant product, except where otherwise required by law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We may update these Terms of Service at any time. Any changes will take effect once published on this website.

14. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

15. Contact Us

If you have any questions about these Terms of Service, please contact us.

Mattrezzz
Sydney, NSW, Australia
Email: mattrezzz.com.au@gmail.com